Shipping and Deadlines
We work with national and international suppliers, always guaranteeing the best price and the best quality!
Our suppliers will ship your product directly from the factory to you.
The delivery time will be between 10 and 25 business days.
If there are customs delays and the order is held in Brazil, this time until release does not count as the delivery time.
We take care to choose suppliers who, in addition to price and quality, also speed up shipping times.
After the stipulated time, we recommend that you contact the Post Office to clarify the reason for the delay.
If the Post Office does not have your order, contact us immediately so that we can check with our suppliers.
If there is a problem with the logistics of your order, we will issue a FULL refund of your purchase immediately, after these verification steps.
The tracking code for your purchase will be sent by email within 5 to 10 business days after your order is confirmed.
If your order was made using the Boleto Bancário option, the time between payment and bank clearance can take up to 5 business days.